PRIVACY POLICY

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or use tbhealth.uk.

  1. Information Collection

1.1 When you use this website, we may collect the following types of information:

Basic contact information (such as name, email, phone number)

Order-related information (such as purchase history, payment status)

Technical information (such as IP address, browser type, access time)

Usage data (such as page browsing history, click behavior)

1.2 Information you provide when contacting customer service or submitting forms may also be collected to process your requests.

  1. Information Use

2.1 The information we collect will be used for the following purposes:

Processing and managing orders

Providing customer support and after-sales service

Improving website functionality and user experience

Conducting security monitoring and risk prevention

Sending important notifications related to orders

2.2 With the necessary authorization, we may use the information for internal analysis and operational optimization.

  1. Use of Cookies

3.1 This website uses cookies to improve user experience, including:

Remembering user preferences

Analyzing website visits

Optimizing page loading and functionality

3.2 You can choose to refuse cookies through your browser settings, but this may affect the normal use of some functions.

  1. Information Storage and Protection

4.1 We take reasonable technical and management measures to protect your personal information from unauthorized access, disclosure, or alteration.

4.2 Personal information is retained only for the period necessary to achieve the purposes described in this policy. After the necessary period, it will be securely deleted or anonymized.

  1. Information Sharing

5.1 We will not sell or rent your personal information to unrelated third parties.

5.2 Information may be shared in the following circumstances:

When cooperating with payment processing or logistics service providers

When required by laws and regulations or requested by government agencies

When protecting website security and preventing fraudulent activities

  1. User Rights

You have the right to:

Access your personal information

Correct inaccurate information

Request the deletion of relevant data (to the extent permitted by law)

Restrict or object to specific data processing methods

  1. Third-Party Services

This website may contain third-party services or links. These third parties have their own privacy policies, and we are not responsible for their content and behavior.

  1. Policy Updates

We may update this Privacy Policy from time to time. The updated content will take effect immediately upon publication on this page.

  1. Contact Information

If you have any questions about this Privacy Policy, please contact us through the following methods:

Email: louiscaldwell465@hotmail.com
Tel: +44 7526 533177