This shipping policy applies to all orders placed on tbhealth.uk and aims to ensure a clear and transparent delivery process, providing customers with a reliable logistics experience.
- Delivery Area
1.1 This website currently only offers delivery within the UK.
1.2 All orders are transported and delivered within the UK; international delivery is not supported.
- Order Processing Time
2.1 All orders are typically processed and prepared for shipment within 1–3 business days.
2.2 Processing times may be longer during holidays or peak periods.
2.3 Once processed, the order will enter the logistics and delivery stage.
- Delivery Time
3.1 Standard delivery time within the UK is typically 3–7 business days.
3.2 Actual delivery time may vary slightly depending on the region, weather, or logistics conditions.
3.3 Once the order is shipped, customers will receive relevant tracking information for their package.
- Shipping Costs
4.1 Shipping costs will be automatically calculated or displayed at checkout based on the order.
- Logistics Tracking
5.1 Tracking information will be provided for all shipped orders.
5.2 Customers can check the delivery status in real time using the tracking number.
- Delivery Delays
6.1 In the event of delays due to logistics companies, weather, or force majeure, we will do our best to assist in follow-up.
6.2 In the event of delays, the actual delivery time may exceed the estimated time.
- Address Information
7.1 Please ensure that the delivery address you provide is accurate and complete.
7.2 We may not be liable for delivery failures or delays caused by incorrect addresses.
- Contact Us
For any questions regarding shipping, please contact:
Email: louiscaldwell465@hotmail.com
Phone: +44 7526 533177